As an Australian Manufacturer, it’s easy to think we’re becoming a rare breed. The funny thing is that we talk with Australian manufacturers all the time. Many aren’t what you would call big business. In fact, many are every day Aussies – Mums and Dads taking whatever skill they have and producing it to meet a need in the market just like us. There are lots of cake bakers, lure manufacturers, chocolatiers, and a wide range of other businesses where the scope is so wide that I couldn’t even begin to list them. It’s people like these that form the demand for exactly what we do.
For Great Customer Service
Yes, it may be possible to buy packaging from overseas, and it may be cheaper. It may not be too, but there’s nothing like good old customer service that you will receive from an Australian Manufacturer just like us. And when you’re in business, customer service can sometimes be more valuable than at first could be imagined.
Easier Solutions when Things Go Wrong
Things do go wrong sometimes. One of the more common ones is freight being held up. Fortunately it doesn’t happen all the time, but it does happen, and it’s something that is usually totally out of our control. However, because we’re actually in the country, it’s not quite as dramatic. We are only a phone call away. If you have any concerns about your freight not arriving, you can simply give us a call and we will track the parcel to work out what’s happened.
From time to time, we’ve had clients order the wrong package by mistake. This can cause a lot of stress, particularly if it is an urgent order. Because we aren’t too far away, it’s usually not a big drama. It’s usually possible to work out a way to get the right product out to you in a reasonable amount of time. All we ask is that you freight the wrong product back to us in good condition. Then we will credit you for that less the cost of freight. Of course if it was our mistake, we will take full responsibility.
Easier Custom Packaging
It’s also much easier dealing with an Australian manufacturer when it comes to producing anything custom. There is a lot that goes in to creating a personalized package. You will find that there will be a fair bit of communicating, as well as sending you prototype samples to approve. It’s not just a matter of ordering a product and receiving the end result. If we design a package for you, we will probably need you to send us your product so that we can make sure that it is going to fit. All of this is so much easier if we aren’t too far away.
Why Not Give Us A Go
It’s for reasons like these that there is still a really strong need for an Australian manufacturer of plastic packaging. When you deal with Shiloh Plastics, you can be confident that you are dealing with an Australian manufacturer. In our factory, we manufacture a large range of clamshells, blister packs, plastic boxes, plastic cylinders, pillow packs, trays, etc.
We believe that our service will outshine anything that you can receive from overseas, and if you decide to give us a try we think that you’ll be happy that you did.